The hidden signals before your customer walks away

Howdy readers 🥰

Ever wish you could sit inside your customer’s delivery experience and see exactly when they decide to trust you or never order again, and fix it before the damage is done?

That’s exactly what Shipfusion uncovers by tracking 30+ deodorant brands from click to doorstep, revealing where delight is created and where frustration creeps in.

Yes, the test product was deodorant, but the tactics and insights inside apply to every category, a masterclass any DTC brand can use to win more customers and keep them coming back.

Here’s what’s inside the free guide:

1️⃣ How one shipping delay tanked repeat orders by 17% and the tiny fix that saved it.
2️⃣ Why a simple packaging slip-up made 11% of customers hesitate before opening.
3️⃣ Where one tracking tweak boosted delivery satisfaction by 23% with zero carrier changes.
4️⃣ The unboxing tweak that sparked a 15% jump in positive reviews for the same product.
5️⃣ The post-purchase email timing shift that cut refund requests by 9% in one test cycle.

Every insight comes from real deliveries, real customers, and measurable outcomes. You see the process as it happened, photos, timestamps, and all, making it far easier to spot patterns in your own post-purchase flow.

The fixes are not complex or expensive, but they are backed by hard data and real-world performance gains; it’s a teardown you can action immediately.

Download the guide now before the next customer walks away!